Here is a simple guide to human motivation.

People play amusing games with Sari, the voice of Google. They ask to marry her. They ask her trick and obscure questions about history. They remark on how she never gets tired of giving you new directions when you have gone a block beyond where you were supposed to turn. What is funny about her is that she never loses her patience, even though she seems to be a human voice, and we know why that is true. She is, after all, a machine. People, on the other hand, get annoyed if you repeat a question more than a few times; they take offense at lewd remarks; they are displeased when they display themselves as ignorant. That is because they are reflective about where they fall short of their images of themselves, of their self-conscious selves. They know how they anticipate how they will act or have their actions looked at and so can measure where they fall short. This solipsism is the beginning of wisdom because it can be stretched to include all the many ways in which people anticipate the consequences of their actions and of collective action. Machines, on the other hand, are infinitely patient, never jumping to the future, because, after all, they are not exercising patience at all but merely being what they are, which is procedures whereby things get done through physical and electronic arrangements, whether that is a lever, always there to serve, or an automobile, whether or not it is driverless, and computers, that do get unplugged, but do not go mad, except in a metaphorical sense, as happens with any old fashioned IBM calculator when you tried to divide by zero: it just started jumping around the table. This distinction between people and machines, people having intentions and machines not, provides a lever into understanding motivation.

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